FAQ

Frequently Asked Questions

FAQ From Our Renters

Okanagan Waves Separator

If you don’t see an answer to a question that you have below – get in touch with us and we will be happy to answer all of your questions.

Common Questions

What months are you open?

We operate our BBQ Boats from April until Sept 29th.

Do we drive the boat ourselves?

Yes you drive the boat yourself. The driver must be at least 21 years of age and have a valid drivers license. A licensed captain is also available for a $65 fee.

Does our driver need a boating license?

No boating license is required.

Do you provide food or do we bring it?

You have the option to bring your own food along to cook on the BBQ or arrange for catering through our selected caterer 24 hours in advance to your rental period. (Contact us to ask about our catering).

Do we need to pay a deposit to book a boat?

You will need to pay the full amount of rental cost to reserve your booking.

What is your cancellation policy?

  • No refunds for cancellations if it is within 7 days until the rental date
  • 80% refunded for cancellations prior to the 7 days until the rental date
  • No refunds or cancellations on holidays.
  • If storm, heavy rains or winds occur and we decide we must postpone due to safety , your booking you will be granted a rain check or you may have the option of getting 45% of your booking returned. No 100% refunds will be granted.

What if it rains on the day of my booking?

We operate RAIN OR SHINE! Should you decide that you don’t want to go in the rain we can issue a rain cheque for another date. NO refunds will be given for rain. Thunder and lightening rentals will be cancelled and rescheduled

How old do you have to be to go on the boat?

You must be at least 21 years old or must have a parent or guardian present. ​​

How long is a BBQ Boat rental?

The rental period is 2 hours.

Do you allow smoking on the boats?

No. Smoking is prohibited on the boats.

Do you allow alcohol on the boats?

No. Alcohol is prohibited – the same rules apply as when you are driving a car.

Book your BBQ Boat or Lake Tour online!